Why Oversight

Most monitoring cries wolf.
Oversight waits for the evidence.

Oversight is GEN's managed monitoring service. It watches servers, clusters, storage, networks and services from as many places as you choose, raises the alarm only when the evidence agrees, and when something does break, sends one message that explains the whole incident.

1

message per rule, however much of the estate an incident takes down

0

inbound ports. Every probe connects out over HTTPS and signs every request

£0.86

a month for a ping every minute from one location

4

live sites running Oversight ahead of general release

Five reasons

Built from scratch around the failures that make people stop trusting monitoring.

False alarms from one flaky link, alert storms that bury the cause, green dashboards sitting over dead probes, a typo that pages somebody at three in the morning, and licences that punish an estate for growing. Oversight answers each one by design.

Alerts you can believe

Every sensor is watched from several places, and its state depends on how many agree. One flaky link is the internet, not an outage, and nobody is woken for it.

One incident, one message

A failure that spreads to its device, group and site arrives as one message per rule, drawn as a tree with the worst first. The cause and its consequences, read together.

Built for the estate you have

Proxmox clusters and guests, Ceph, REST and SOAP APIs, SNMP with vendor MIBs, databases, backups that have gone stale, and real email followed to the mailbox.

Nothing gets in

Probes only connect out, over HTTPS. Each signs every request with its own key and holds credentials in memory, never on disk.

Pay for what runs

Per read, not per sensor or device. Simple checks cost almost nothing, and rules, schedules, templates and delivery are included.

Who it is for

The people who get woken up, and the people who pay.

  • Operations and infrastructure teams running mixed estates, tired of alerts that turn out to be nothing.
  • Managed service providers and IT partners watching many clients, with strict tenant isolation and each client's own logo on what they see.
  • Whoever pays the bill, who wants the cost to follow what is monitored, not a sensor count agreed a year ago.
What always holds

Honest about what it cannot see.

  • Silence is never health. A probe group that did not report is left out of the count.
  • Unknown is never downtime. No data is grey and labelled, and never counts against availability.
  • A typo wakes nobody. Invalid configuration is suspended after one attempt and flagged.
  • The worst rule wins. The order rules were written in can never hide a critical behind a warning.

Monitoring you can believe at three in the morning.

See Oversight set against the established monitors, feature by feature, or talk to GEN about your estate.